Frequently Asked Questions

Here’s a list of common questions and answers about BENADRYL®, and the allergic symptoms our products can provide relief from. Answers when you need them most. Just another form of relief from the BENADRYL® brand.

Questions about:
Children’s BENADRYL®
Indoor and outdoor allergies


Questions about BENADRYL®

What is BENADRYL®?
BENADRYL® is an antihistamine that works to relieve your allergies when you need it most.


Is BENADRYL® an antihistamine?
Yes. The active ingredient in BENADRYL is diphenhydramine, which is an antihistamine.


Can BENADRYL® Allergy make you sleepy?
The Diphenhydramine in BENADRYL® Allergy can cause drowsiness.


What symptoms does Oral BENADRYL® Allergy relieve?
Oral BENADRYL® Allergy temporarily relieves indoor and outdoor allergy symptoms, such as sneezing; runny nose; itchy, watery eyes; and itchy nose or throat.


What symptoms does Topical BENADRYL®  Cream relieve?
Topical BENADRYL®  Cream provides fast, effective relief of skin itch due to insect bites, mild sunburn, poison ivy and minor skin irritations.


What’s the difference between Oral and Topical BENADRYL® products?
Oral BENADRYL® Allergy products are meant to be ingested (swallowed). They come in tablet and liquid gel forms, and temporarily relieve the symptoms of upper respiratory allergies. Topical BENADRYL® itch relief products are only to be applied directly to the skin. They come in cream and spray forms, and temporarily relieve itching and pain on the skin. It is important to read labels carefully and follow the directions for use. Do NOT swallow a Topical BENADRYL® product. Do NOT use two products containing diphenhydramine at the same time.


Can I use two BENADRYL® products at the same time? For example, the BENADRYL® Cream and BENADRYL® oral product?
No, since you will be getting a dose of diphenhydramine from two sources.


Can I use BENADRYL® Topical Anti-Itch products on my pet?
No. BENADRYL® Topical Anti-Itch products are not intended to be used on pets. Please consult your veterinarian if you have questions about your pet’s health needs.


Can I use BENADRYL® Topical Anti-Itch products with a medical condition?
Check with your doctor or pharmacist before using any over-the-counter medications, if you have an underlying medical condition, or if you take prescription drugs.


Should I use an expired product?
No. If your product has expired, please properly discard it and obtain a new product.


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Questions about Children’s BENADRYL®

What is Children’s BENADRYL®?
Children's BENADRYL® is an antihistamine that helps relieve allergy symptoms and makes children feel better when they need it most.


What symptoms does Children’s BENADRYL® Allergy relieve?
Children’s BENADRYL® temporarily relieves indoor and outdoor allergy symptoms, such as sneezing; runny nose; itchy, watery eyes; and itchy nose or throat.


How can I be sure I’m giving my child the proper dose of Children’s BENADRYL®?
Always follow the instructions that come with Children’s BENADRYL®. When taking Children’s BENADRYL® Allergy Liquid, always measure the quantity of liquid with a measuring instrument. Always respect the dosage prescribed on the package. Follow this helpful BENADRYL® Dosage Chart to learn more.  If you have any questions about treating your child’s allergies, speak with your doctor.


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General Allergy Questions

Where can I find more information on BENADRYL® Topical Anti-Itch Products?

Call our Call Center at 1-800-661-4659.


How do I know if I have allergies vs. a cold?
If you’ve been stuffed up, sneezing or wiping your nose for weeks or months on end, there’s a strong chance allergies are to blame—especially if you don’t have aches, pains or a fever. Get more information about allergies vs. colds.


What are the common symptoms of upper respiratory allergies?
Common allergy symptoms include runny nose, congestion, sneezing, sinus pressure, itchy throat, itchy nose or itchy and watery eyes.


What are outdoor allergies?
Outdoor allergies (seasonal allergic rhinitis) are seasonal, often triggered by mold spores and pollens from trees, grass and weeds.


What are indoor allergies?
Indoor allergies (perennial allergic rhinitis) flare up year-round. These allergies are triggered by dust mites, pet dander, mold and mildew.


Where can I find more information?
You can obtain more information about BENADRYL® by talking to your doctor or pharmacist. You can also contact us at McNeil Consumer Healthcare, division of Johnson & Johnson Inc. by clicking Contact Us below or contacting our call center at 1-800-661-4659.


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BENADRYL® Works When You Need It Most